Troubleshooting

POSSIBLE CAUSE: Pump seal/o-ring broken.
SOLUTION: Replace seal/o-ring.
POSSIBLE CAUSE: Clamps loose.
SOLUTION: Tighten clamps.

POSSIBLE CAUSE: Gearmotor is not turning.
SOLUTION: Check gearmotor and replace if bad.
POSSIBLE CAUSE: Gearmotor is running backwards.
SOLUTION: Reverse rotation of motor.

POSSIBLE CAUSE: Object blocking sensor.
SOLUTION: Remove object from in front of sensor.
POSSIBLE CAUSE: Water Saver not turned on.
SOLUTION: Turn on Water Saver.
POSSIBLE CAUSE: Dirty sensor.
SOLUTION: Clean sensor.

POSSIBLE CAUSE: Hot or cold incoming water valves are closed.
SOLUTION: Open both hot and cold incoming water valves.
POSSIBLE CAUSE: Blender is not working or is out of adjustment.
SOLUTION: Replace or adjust setting of blender.

POSSIBLE CAUSE: Drain open.
SOLUTION: Close slip valve.
POSSIBLE CAUSE: Door open over disposer.
SOLUTION: Close door.

POSSIBLE CAUSE: Line Disconnect in OFF position.
SOLUTION: Turn line Disconnect to ON position.
POSSIBLE CAUSE: Door open over disposer.
SOLUTION: Close door.
POSSIBLE CAUSE: Door proximity switch inoperative.
SOLUTION: Replace switch.

POSSIBLE CAUSE: Drain open.
SOLUTION: Close slip valve.
POSSIBLE CAUSE: Door open over disposer.
SOLUTION: Close door.

POSSIBLE CAUSE: Hot or cold incoming water valves are closed.
SOLUTION: Open both hot and cold incoming water valves.
POSSIBLE CAUSE: Blender is not working or is out of adjustment.
SOLUTION: Replace or adjust setting of blender.

POSSIBLE CAUSE: Door open over disposer.
SOLUTION: Close door.
POSSIBLE CAUSE: Overload tripped.
SOLUTION: Wait for overload to reset and check for cause of overload to trip, i.e. debris in pump.
POSSIBLE CAUSE: Door proximity switch inoperative.
SOLUTION: Replace switch.
POSSIBLE CAUSE: Pump motor inoperative.
SOLUTION: Replace pump motor.

POSSIBLE CAUSE: Pump seal/o-ring broken.
SOLUTION: Replace seal/o-ring.
POSSIBLE CAUSE: Clamps loose.
SOLUTION: Tighten clamps.

POSSIBLE CAUSE: Clogged pump.
SOLUTION: Remove debris from pump.
POSSIBLE CAUSE: Pump motor running backwards.
SOLUTION: Reverse rotation of pump.
POSSIBLE CAUSE: Impeller broken.
SOLUTION: Replace impeller.
POSSIBLE CAUSE: Separator not working properly.
SOLUTION: Verify separator is running properly. Verify cleaners are installed properly. Clean if needed.

POSSIBLE CAUSE: Gearmotor is not turning.
SOLUTION: Check gearmotor and replace if bad.
POSSIBLE CAUSE: Gearmotor is running backwards.
SOLUTION: Reverse rotation of motor.

POSSIBLE CAUSE: Drain open.
SOLUTION: Install overflow pipe.
POSSIBLE CAUSE: Incoming water valves are closed.
SOLUTION: Open both hot and cold incoming water valves.

POSSIBLE CAUSE: Hot or cold incoming water valves are closed.
SOLUTION: Open both hot and cold incoming water valves.
POSSIBLE CAUSE: Blender is out of adjustment.
SOLUTION: Adjust setting of blender.
POSSIBLE CAUSE: Incoming water connections.
SOLUTION: Switch incoming water connections.

POSSIBLE CAUSE: Overload tripped.
SOLUTION: Wait for overload to reset and check for cause of overload to trip, i.e. debris in pump.
POSSIBLE CAUSE: Contact or not energized.
SOLUTION: Check contact or connections.

POSSIBLE CAUSE: Pump seal/o-ring broken.
SOLUTION: Replace seal/o-ring.
POSSIBLE CAUSE: Clamps loose.
SOLUTION: Tighten clamps.

POSSIBLE CAUSE: Clogged pump.
SOLUTION: Open pump and remove debris.
POSSIBLE CAUSE: Clogged pump intake screen.
SOLUTION: Clean screen.
POSSIBLE CAUSE: Water plume valve turned down.
SOLUTION: Adjust water plume valve until plume is approximately 6”.
POSSIBLE CAUSE: Pump motor running backwards.
SOLUTION: Reverse rotation of pump.

POSSIBLE CAUSE: Object blocking sensor.
SOLUTION: Remove object from in front of sensor.
POSSIBLE CAUSE: Water Saver or Auto Start not turned on.
SOLUTION: Turn on Water Saver or Auto Start.
POSSIBLE CAUSE: Dirty sensor.
SOLUTION: Clean sensor.

POSSIBLE CAUSE: Drain open.
SOLUTION: Install overflow pipe.
POSSIBLE CAUSE: Incoming water valves are closed.
SOLUTION: Open both hot and cold incoming water valves.

POSSIBLE CAUSE: Hot or cold incoming water valves are closed.
SOLUTION: Open both hot and cold incoming water valves.
POSSIBLE CAUSE: Blender is out of adjustment.
SOLUTION: Adjust setting of blender.
POSSIBLE CAUSE: Incoming water connections.
SOLUTION: Switch incoming water connections.

POSSIBLE CAUSE: Door open over disposer.
SOLUTION: Close door.
POSSIBLE CAUSE: Overload tripped.
SOLUTION: Wait for overload to reset and check for cause of overload to trip, i.e. debris in pump.
POSSIBLE CAUSE: Door proximity switch inoperative.
SOLUTION: Replace switch.
POSSIBLE CAUSE: Pump motor inoperative.
SOLUTION: Replace pump motor.

POSSIBLE CAUSE: Pump seal/o-ring broken.
SOLUTION: Replace seal/o-ring.
POSSIBLE CAUSE: Clamps loose.
SOLUTION: Tighten clamps.

POSSIBLE CAUSE: Clogged pump.
SOLUTION: Open pump and remove debris.
POSSIBLE CAUSE: Clogged pump intake screen.
SOLUTION: Clean screen.
POSSIBLE CAUSE: Recirculation valve turned down.
SOLUTION: Adjust recirculation valve.
POSSIBLE CAUSE: Pump motor running backwards.
SOLUTION: Reverse rotation of pump.