How do I determine which horsepower disposer I need?
Can I replace another manufacturer’s disposer with a Salvajor?
Yes, you will just need an adaptor kit to connect the Salvajor disposer. To determine which adaptor kit is needed, call 1-800-725-8256 or go to the Disposer Adaptors page. Adaptor kits are provided at no charge when you purchase a Salvajor disposer.
Do I need to register my disposer or system?
The Salvajor company does not require that you register your disposer. We do ask that you write down your model and serial number on your owner’s manual and/or keep your proof of purchase to verify the original purchase date for warranty purposes.
What is the warranty on my disposer?
Parts and labor for 12 months from date of installation or 15 months from date of shipment from the factory, whichever expires first, on all disposers and systems.
Where do I locate my disposer model and/or serial number?
Your model and serial number is located on the label affixed to the side of your disposer.
Where can I purchase parts for my Salvajor product?
Go to Find a Service Agent page to locate the closest parts distributor
Where can I locate my factory representative?
Go to Find Your Salvajor Rep page to locate your factory REP.
What kind of items can I put down my disposer?
All types of food waste can be put down your disposer such as vegetable peels, fibrous materials, small bones, fruit pits, etc.. Do not put clam or oyster shells, drain cleaner or corrosive detergents, glass, china or plastics, metal such as bottle caps, tin or aluminum cans, etc. down your disposer.
How do I know if my disposer is jammed?
How do I un-jam my disposer?
1. Turn the power off to the disposer and complete the following steps: Insert optional Dejamming Tool through the sink (or cone) opening. Place the prong over the center raised bars found on the top of the disposers revolving rotor. Do not turn the castle nut on the bottom of disposer or the top rotor nut in an attempt to unjam disposer.
2. Twist the Dejamming Tool handle back and forth to free the jam. The revolving rotor should turn freely when the jam is released.
3. Remove all foreign material that caused the stoppage. Do not insert hand/fingers into the disposer. Use long tongs or pliers to remove objects.
4. Allow the disposer to cool for 3-5 minutes after it stops running. Press the reset button to reset the motor overload protector. Never strike the reset button with an object.
5. If the disposer remains inoperative after following these steps, contact the nearest Salvajor factory authorized service center, or the factory direct. You may obtain the telephone number of the service center nearest you by calling 1-800-725-8256 or go to the Find a Service Agent page. Warning: Never put your hand down into the disposer!
Where is the reset button located on my disposer?
Why do you require a drawing for food waste system purchases?
This ensures proper placement and sizing of the machine.
Why do you suggest 24” between the food waste system and the dishwasher?
24 inches will give you enough room for a dishrack to fit between the system and the dishwasher without blocking the water plume.